Terms and Conditions of Sale
Prices
The prices in this catalog are quoted in Swiss francs, net, including VAT, and are guaranteed.
Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The warranty takes effect on the date of delivery of the item, as evidenced by the accompanying e-mail (invoice), which we ask you to keep in a safe place. Damage due to poor maintenance, failure to follow instructions or normal wear and tear is not covered.
Availability
Our delivery commitment is null and void in the event of failure or non-compliance with supply deadlines on the part of our own suppliers and insofar as this unavailability is not attributable to Skàli de Khatone. If a product is unavailable, we will inform you as soon as possible.
Payment methods
Payment methods: Visa, Mastercard and Twint. Payment by invoice is not available.
Delivery and transport
Parcels containing your available items are delivered by La Poste or Planzer within 7 working days, by economy mail or express courier. A contribution from you is required once per order. Shipping costs include postage, cardboard, packaging material, labeling, labor and transportation to the post office.
PLEASE NOTE: Khatone Skàli does not deliver to P.O. Boxes, and does not deliver to minors or those under guardianship, unless written authorization has been obtained from the parent or guardian.
Return or exchange of goods
Items must be returned undamaged and complete in their original packaging (with reference labels), accompanied by the delivery slip, within 7 days of receipt of your parcel. You are responsible for return postage costs. In the case of an exchange order, the shipping costs for your new order are free. Le Skàli de Khatone does not accept responsibility for damage caused by the carrier, nor for parcel theft. If you notice a problem when you receive your parcel, you must contact your local post office.
Legal warranty
Please check the delivered goods immediately for obvious material and manufacturing defects, transport damage and theft. In accordance with the law, you are obliged to notify us of any defects or anomalies affecting the goods delivered to enable us to remedy them.
Data protection
All personal data will be treated as confidential. The information required to process the order will be processed electronically and may be communicated to associated companies for the purpose of processing the order.
Applicable law and place of jurisdiction
The applicable law is Swiss law, and any dispute will be handled by the District Court of Sierre
The prices in this catalog are quoted in Swiss francs, net, including VAT, and are guaranteed.
Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The warranty takes effect on the date of delivery of the item, as evidenced by the accompanying e-mail (invoice), which we ask you to keep in a safe place. Damage due to poor maintenance, failure to follow instructions or normal wear and tear is not covered.
Availability
Our delivery commitment is null and void in the event of failure or non-compliance with supply deadlines on the part of our own suppliers and insofar as this unavailability is not attributable to Skàli de Khatone. If a product is unavailable, we will inform you as soon as possible.
Payment methods
Payment methods: Visa, Mastercard and Twint. Payment by invoice is not available.
Delivery and transport
Parcels containing your available items are delivered by La Poste or Planzer within 7 working days, by economy mail or express courier. A contribution from you is required once per order. Shipping costs include postage, cardboard, packaging material, labeling, labor and transportation to the post office.
PLEASE NOTE: Khatone Skàli does not deliver to P.O. Boxes, and does not deliver to minors or those under guardianship, unless written authorization has been obtained from the parent or guardian.
Return or exchange of goods
Items must be returned undamaged and complete in their original packaging (with reference labels), accompanied by the delivery slip, within 7 days of receipt of your parcel. You are responsible for return postage costs. In the case of an exchange order, the shipping costs for your new order are free. Le Skàli de Khatone does not accept responsibility for damage caused by the carrier, nor for parcel theft. If you notice a problem when you receive your parcel, you must contact your local post office.
Legal warranty
Please check the delivered goods immediately for obvious material and manufacturing defects, transport damage and theft. In accordance with the law, you are obliged to notify us of any defects or anomalies affecting the goods delivered to enable us to remedy them.
Data protection
All personal data will be treated as confidential. The information required to process the order will be processed electronically and may be communicated to associated companies for the purpose of processing the order.
Applicable law and place of jurisdiction
The applicable law is Swiss law, and any dispute will be handled by the District Court of Sierre